Privacy Policy

Revamp Plumbing respects your privacy. This policy explains how we collect, use, store and disclose personal information when you contact us or use this website.

Information We Collect

We may collect personal information that you provide directly to us, including your name, phone number, email address, suburb or service address, and details about the plumbing issue or service you are enquiring about. We may also collect information you choose to provide in photos, messages or follow-up communications.

When you visit this website, we may collect limited technical information such as your IP address, browser type, pages visited, device information and how you arrived at the site.

How We Collect Information

We collect information when you call, email or submit an enquiry form, and when you interact with this website. Website information may be collected through cookies and similar technologies supplied by Squarespace and, where enabled, Google measurement and advertising tools.

Why We Use Your Information

We use personal information to respond to enquiries, assess or provide plumbing services, communicate about requested work, maintain business records, improve our website and services, and meet legal or regulatory obligations.

Sharing Information

We do not sell or rent personal information. We may share information with service providers that help us operate our website, manage enquiries, store business information, provide email or communications services, or measure website and advertising performance. We may also disclose information where required or permitted by law.

Website Cookies And Analytics

This website may use cookies and similar technologies to help it function, understand website use and measure the effectiveness of advertising. You can manage or disable cookies through your browser settings, although doing so may affect some website functions.

Overseas Processing

Some of our website, communications, analytics and cloud-service providers may store or process information outside Australia. Where this occurs, information may be handled in accordance with the provider’s privacy practices and applicable law.

Storage And Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no online transmission or electronic storage method can be guaranteed completely secure.

Access And Correction

You can ask to access or correct personal information we hold about you by contacting Revamp Plumbing using the details below. We may need to verify your identity before responding to a request.

Privacy Concerns Or Complaints

If you have a privacy concern or complaint, please contact us first. We will review the matter and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Contact Us

Revamp Plumbing
Phone: 0457 113 067
Email: troy@revampplumbing.com.au

Changes To This Policy

We may update this policy when our information-handling practices change. The current version will always be available on this website.